- #Trying to login to my xmeye app but it says network error how to
- #Trying to login to my xmeye app but it says network error upgrade
- #Trying to login to my xmeye app but it says network error software
- #Trying to login to my xmeye app but it says network error Offline
(Xiongmai hereinafter), a Chinese company based in the city of Hangzhou.īut end users won't be able to tell that they're using a hackable device because the company doesn't sell any products with its name on them, but ships all equipment as white label products on which other companies put their logo on top.
#Trying to login to my xmeye app but it says network error upgrade
Contact your internet service provider to upgrade your connection.Millions of security cameras, DVRs, and NVRs contain vulnerabilities that can allow a remote attacker to take over devices with little effort, security researchers have revealed today.Īll vulnerable devices have been manufactured by Hangzhou Xiongmai Technology Co., Ltd. If you have many devices with high bandwidth usage on your network, your camera may have connection issues due to high network traffic.ġ0.If your device still doesn’t respond, you may wish to consider the more permanent solution of upgrading your internet bandwidth or your router. You will need to check with your ISP to determine these limits and whether they impact your account. Low bandwidth allocation can make camera go offlineĩ.Your internet service provider (ISP) may limit your bandwidth after you reach a certain usage threshold.
#Trying to login to my xmeye app but it says network error how to
You may also want to check if your router’s manual has information regarding a Quality of Service (QoS) setting and how to see if it’s enabled on your router.Ĩ.Turn off other devices connected to your Wi-Fi Router. Try checking your router’s manual for information on how to move your camera to a higher spot on your router’s device priority list. This would cause your camera to disconnect. If your router has device priority enabled, it could be limiting the amount of bandwidth available for your Soliom Solar Cam. Refer to your Wi-Fi router’s manual for instructions on determining whether this feature is enabled on your network and how you can exempt your camera from these restrictions.ħ. High firewall security or strict parental control settings can block communication with Ooma servers. Refer to your Wi-Fi router’s manual to see if it has a beamforming feature and how to turn it off.Ħ. If your router has a beamforming feature, try disabling it to see if that improves your camera’s connectivity.
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#Trying to login to my xmeye app but it says network error Offline
Improper settings on a Wi-Fi router can cause your camera to disconnect or show as offline in the soliom app.ĥ. The Wi-Fi will be reprogrammed, potentially improving your camera’s internet connection.Ĥ.Check settings on your router and modem.
#Trying to login to my xmeye app but it says network error software
The camera’s stored clips and software will remain intact. Use a paper clip to reset the camera by inserting the clip into the tiny hole right next to the micro USB power connector in the back of the camera. Connect another device like a smartphone or a laptop to the same Wi-Fi that your camera is using and verify that the internet is working by visiting a website like If you’re using a cell phone, make sure that you turn off cellular data and turn on Wi-Fi to test your connection.ģ. Check your Wi-Fi and internet connections. If it does not, wait at least ten minutes to give the battery a minimal charge, then try turning your device on while it is still plugged in.Ģ. The camera should turn on as soon as the power cable is connected. Plug the camera into its power adaptor and cable to start charging it. If you are using your camera on battery power, its battery might be depleted. You won’t be able to perform many of the troubleshooting steps remotely and there is no remote restart or reset option because it could compromise the camera’s security.ġ. Important: Before you begin troubleshooting, you should make sure you have physical access to your camera. If your Soliom camera is offline, follow these troubleshooting steps. If this does not happen, you can try the following: The camera is designed to automatically re-connect once there is internet available. There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference. Your wireless ip camera may lose connection with our servers or the internet on some occasions. You can use a book or any covers to block the light falling on your security camera. It's also a quick way to tell if a security camera has night vision. If it's an infrared IP security camera, you are able to see small red lights around the lens of the security camera in the dark, when this security camera is on. How do I know if my security camera is working? Your Internet speed may have been throttled. The camera may be unable to connect to your network. Your camera has only just been switched on.
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There are several reasons this may occur.
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HOW DO I GET IT BACK ONLINE? Why is my camera showing offline?